Payment Policy
At Jacket Style, we want you to have a seamless and hassle-free shopping experience, even when it comes to returns and exchanges. Here’s what you need to know:
Return Window
Returns can be initiated within 30 days of receiving your order. Ensure the return process starts within this period to remain eligible.
Eligible Items for Return
Returns are accepted for all leather hoods, jackets, and clothing items only.
Conditions for Returns
To qualify for a return:
- The item must be unused and have its original tags intact.
- The product should not be damaged or altered in any way.
We will process your refund as soon as we receive the returned item and complete a quality inspection.
Refund Method
Refunds are issued to your original payment method after the item passes a quality check. Processing times may vary based on your payment provider.
Refund Processing Time
Refunds will be posted to your original payment method. Depending on your payment provider, it may take 7–10 business days for the transaction to process.
Exchange Policy
Eligible items can be exchanged free of charge. If assistance is needed, contact our support team for help.
No Restocking Fees – Easy Returns
We do not impose any restocking fees. Whether you’ve changed your mind or encountered an issue with your order, returning your product is simple and straightforward.
Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, notify us within 3 days of receipt. Be sure to include photos of the issue so our support team can address it promptly.
International Returns
International return policies may differ due to customs regulations and additional shipping costs. Reach out to us for detailed support tailored to your location.
How to Start a Return
Email our support team to initiate a return or exchange. They will provide clear instructions to ensure a smooth process.
At Jacket Style, we are always here to support you—shop with confidence!