Order Cancellation Policy
At Jacket Style, we understand that plans may change. That’s why we’ve designed a flexible and easy-to-follow cancellation policy to ensure you can adjust your order if necessary.
Cancellation Window
You can cancel your order within 24 hours of placing it. This timeframe starts immediately after your purchase, giving you ample opportunity to review and make changes.
How to Cancel Your Order
To cancel, simply:
- Email us: Send a cancellation request to our customer support team, including your order number for quick processing.
Refunds
- If you cancel within the 24-hour window, you’ll receive a full refund.
- Refunds are processed within 24–48 hours of receiving your cancellation request.
- The refunded amount will be credited to your original payment method. Processing times may vary depending on your payment provider.
Non-Cancellable Items
Great news! All items can be canceled within the 24-hour window, ensuring a hassle-free process.
Fees
There are no cancellation fees. Canceling your order is completely free.
Order Status
- Orders can be canceled within 24 hours, provided they haven’t been dispatched from our warehouse.
- If your order has already been shipped, it cannot be canceled. However, you can refuse delivery, which will initiate the return process. A refund will be issued once the returned item is processed.
Need Assistance?
Our customer support team is here to help! If you have any questions or need further assistance, don’t hesitate to reach out for a smooth and seamless experience.
Thank you for choosing Jacket Style! We are committed to making your shopping experience as convenient as possible.